1. Acceptance of Terms

By accessing and using Zynovar's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Zynovar provides restaurant discovery services and private culinary tours across Canada. Our services include restaurant recommendations, booking assistance, and guided culinary experiences.

3. Booking and Payment Terms

All private culinary tours require advance booking and payment. Tour prices are listed in Canadian Dollars (CAD) and include applicable taxes unless otherwise specified.

4. Cancellation Policy

Private culinary tours may be cancelled up to 48 hours before the scheduled date for a full refund. Cancellations made within 48 hours are subject to a 50% cancellation fee.

5. Liability

Zynovar acts as an intermediary between customers and restaurants. We are not liable for the quality of food, service, or any incidents that may occur at partner establishments.

6. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Zynovar and protected by Canadian copyright laws.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of Ontario, Canada.

9. Contact Information

For questions about these Terms & Conditions, please contact us at [email protected] or +1 819-955-6850.

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, book a culinary tour, or contact us for support.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, and communicate with you about our services.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website and analyze usage patterns.

6. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us.

7. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected].

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and analyzing site usage.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled in our systems.

Analytics Cookies

We use these cookies to understand how visitors interact with our website, helping us improve our services.

Marketing Cookies

These cookies track your browsing habits to provide you with relevant advertisements and content.

Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Third-Party Cookies

Some cookies on our site are set by third-party services we use, such as analytics providers and social media platforms.

Updates to This Policy

We may update this Cookie Policy to reflect changes in our practices or applicable laws.

Contact Us

For questions about our use of cookies, please contact us at [email protected].

Private Culinary Tours

Full Refund

Cancellations made more than 48 hours before the scheduled tour date are eligible for a full refund.

Partial Refund

Cancellations made within 24-48 hours of the scheduled tour date are subject to a 50% cancellation fee.

No Refund

No refunds are provided for cancellations made within 24 hours of the scheduled tour date or for no-shows.

Weather-Related Cancellations

If a tour is cancelled due to severe weather conditions, customers will receive a full refund or the option to reschedule.

Restaurant Cancellations

If a partner restaurant cancels unexpectedly, we will either provide an alternative venue of equal quality or offer a full refund.

Processing Time

Refunds are processed within 5-10 business days and will appear on the original payment method used for booking.

Dispute Resolution

If you're not satisfied with your experience, please contact us within 24 hours of your tour to discuss resolution options.

Contact Information

For refund requests or questions, please contact us at [email protected] or +1 819-955-6850.

Company Information

Legal Name: Zynovar Inc.

Business Number: 123456789RC0001

Incorporation Date: March 15, 2018

Jurisdiction: Federal Corporation - Canada

Registered Address

1 Rideau Street
Ottawa, Ontario
K1N 8S7
Canada

Contact Information

Phone: +1 819-955-6850

Email: [email protected]

Website: www.zynovar.com

Business Activities

Zynovar Inc. operates as a restaurant discovery and culinary tourism company, specializing in:

• Restaurant recommendation services
• Private culinary tours
• Food and beverage consulting
• Hospitality event planning

Licensing and Certifications

Tourism License: ON-2018-001234

Business License: City of Ottawa #BL-2018-5678

Management Team

Chief Executive Officer: Alexandre Dubois

Head of Operations: Sarah Chen

Director of Business Development: Marcus Thompson

Professional Associations

• Tourism Industry Association of Canada (TIAC)
• Canadian Restaurant and Foodservices Association (CRFA)
• Ottawa Tourism

Insurance

Zynovar Inc. maintains comprehensive general liability insurance and professional indemnity coverage through Sun Life Financial.